Word of mouth marketing has always been an important tool for your business and you shouldn’t take it lightly! 💪
Hearing other people say good things about a product or service helps build a buyer’s confidence that their purchase won’t be a mistake. 😎
But the opposite could get your business in jeopardy if not handled correctly! 🤔
🔹 Provide excellent customer service
🔹 Be friendly
🔹 When people praise you, your service or product ask if you can use their testimonials
🔹 Publicize any good reviews
🔹 Answer questions and thank your customers
🔹 Apologize if any problems and be polite. Customers are always right 😀
🔹 Be involved in your community
🔹 Keep in touch with your customers

🚫 Don’t argue
🚫 Don’t be greedy

One love ❤️